Support Center

We're Here to Help

Get the support you need to keep your projects running smoothly. Our expert team is ready to assist you.

🚨 Emergency Support Available

For critical issues that impact your business operations, we provide emergency support 24/7:

  • Website completely down
  • Security breach or vulnerability
  • Data loss or corruption
  • Payment system failure
  • Critical business impact

Multiple Ways to Get Support

Choose the contact method that works best for your situation and urgency level.

Email Support

Send us detailed questions and get comprehensive responses.

Contact:gethelpaimbytes@gmail.com
Response Time:Response within 4-8 hours
Availability:24/7

Phone Support

Direct phone support for urgent technical issues.

Contact:+91 9671032624
Response Time:Immediate assistance
Availability:Mon-Fri 9AM-6PM IST

Live Chat

Quick support through our website chat system.

Contact:Available on website
Response Time:Response within 30 minutes
Availability:Mon-Fri 9AM-6PM IST

Video Call Support

Screen sharing and video consultation for complex issues.

Contact:Schedule via email/phone
Response Time:Same day scheduling
Availability:Mon-Fri 10AM-5PM IST

What We Can Help With

Our support covers all aspects of your projects and technical needs.

Technical Issues

Bug reports, performance issues, and technical troubleshooting

Examples:
Website not loading
App crashes
Database errors
API integration issues

Feature Requests

New feature additions and enhancements to existing projects

Examples:
New functionality
UI improvements
Integration requests
Performance optimization

Maintenance & Updates

Regular maintenance, security updates, and version upgrades

Examples:
Security patches
Framework updates
Content updates
Backup services

Consultation

Technical consultation and strategic guidance

Examples:
Architecture planning
Technology recommendations
Best practices
Scalability advice

Support Hours

Regular Support

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: 10:00 AM - 2:00 PM IST

Sunday: Emergency only

Emergency Support

Available 24/7 for critical issues

Response within 2 hours

Additional charges may apply

Still Need Help?

Our support team is standing by to help you resolve any issues and answer your questions.